Contact Us

Have a question about Pantalones Organic Tequila, your recent order, or where to find us near you? We are here to help. Reach out to our customer care team using either of the options below, and we will get you taken care of.

Get in Touch

• Live Chat (Fastest Response)

  Click the chat icon in the bottom right corner of your screen to connect directly with a representative. Live chat is available Monday through Friday, 9:00 AM – 5:00 PM EST.

• Email Support

  For general inquiries, order status updates, or wholesale questions, send us an email at info@pantalonestequilaa.com. We aim to respond to all email messages within 24 business hours.

Commonly Asked Questions

• Order Tracking: Once your order ships, a tracking link will be emailed to you automatically.

• Returns & Exchanges: Due to regulatory restrictions regarding alcohol shipment, all sales are final once fulfilled. If your bottle arrives damaged, please reach out via live chat or email with your order number and photos of the package so we can resolve it immediately.